Coronasivun kuvakaruselli


Latest coronavirus update and instructions for clients in Siun sote area

This page contains the current information on the coronavirus situation in North Karelia and the related coronavirus instructions.

Coronavirus situation

The coronavirus epidemic in North Karelia is currently at the baseline. Different areas of Finland may be at different stages of the epidemic, and instructions vary.

You can follow the coronavirus situation in all of Finland and in the operating area of Siun sote on the application of the Finnish Institute for Health and Welfare (THL): Coronamap.

The locations in North Karelia where people may have been exposed to coronavirus are listed on the Finnish website of Siun sote:
If you have been in any of these locations at the time indicated, keep track of your condition and take a coronavirus test if you develop any symptoms.

If you think you might have a coronavirus infection

If you suspect that you may have been infected with coronavirus, you should start by taking an Omaolo symptom assessment online at

You may also call your health station or the Medical Helpline 116117. Your situation will be assessed over the phone and you will get instructions. The service is open 24/7.

Always call first before you visit a health station or joint primary health care and specialised medical care services!

Coronavirus testing

Health care professionals need to assess whether you should to be tested for coronavirus, and they will tell you all you need to know when coming to get tested.

  • You cannot come and get tested for coronavirus unless you have made an appointment or been in contact with a healthcare provider.

It takes 1–2 days to receive your coronavirus test results, depending on the number of samples taken each day.

  • You can see your test results on My Kanta Pages. The result can be seen as soon as the test is ready. If necessary, you will be notified by SMS or phone.
  • If the result is positive, we always call and give instructions for further treatment.

Wait for your result at home and avoid close contact with other people.

Coronavirus tests are mostly offered free of charge.  

The test is subject to a fee in the following cases:

Coronavirus tests for travel

If you need a certificate of a negative coronavirus test for an airline or the border authorities of a destination country, we recommend that you primarily use private service providers. For your travel you might need a certificate of a coronavirus test in English, in addition to a separate Fit-to-Fly certificate if your state of health requires it.

If necessary, it is also possible to book a coronavirus test for travel at a Siun sote health station. A coronavirus test taken for purposes of travel is subject to a fee. Reserve an appointment by calling a health station.

  • The cost of a coronavirus test taken on a weekday is EUR 180
  • A test taken on a weekend or holiday costs EUR 300 (Synlab)

EU certificates for coronavirus vaccines, tests, and having had coronavirus disease are available through the My Kanta service. The information is in Finnish, Swedish, and English.

Coronavirus tests on arrival in the country

Travellers arriving from high-risk countries will be sent to a health check-up at the point of entry, and to a coronavirus test if necessary. The health check-up includes the examination of the traveller's coronavirus test certificate, certificate of having had the disease, or of the vaccinations that the traveller has been given.

Health officials will ask for your contact information if you also need to be tested for the coronavirus within 72 hours of arriving in the country. Providing the contact information is mandatory.

Coronavirus tests are free of charge to all passengers arriving in the country.

Further information and instructions for travellers:

Face masks recommended

The use of a face covering is recommended in workplaces, indoor public spaces, and in other situations when more than one person is working or spending time in the same space.

  • In public transport face coverings are required of all passengers over the age of 12.

  • Wearing a mask when using when in Siun sote service points as a clie
  • nt or patient is highly recommended if it is possible for the person to do so.
  • More detailed information on the recommendation and instructions for using a face mask can be found on the website of the Finnish Institute for Health and Welfare: Recommendation on the use of face masks for citizens.

If you cannot afford a face mask, you can get it from a distribution point. More information on the distribution of face masks can be found on the Siun sote website (only in Finnish).

Other recommendations

Recommendations currently in force in North Karelia:

  • In all recreational activity, it is recommended that general instructions of good hygiene should be practiced, and that face coverings should be used whenever possible.

  • Distance work recommendation.
  • At public events and when organising public gatherings, hygiene practices required by law must be observed, such as the possibility to clean one's hands, to maintain sufficient distances from others, and the cleaning of facilities.
  • When travelling abroad, it is recommended that instructions issued by the Government and the Finnish Institute of Health and welfare should be observed.

It is safe to use our services

We do our best to continue providing services as normally as possible while ensuring the safety of patients, customers and personnell.

  • Do not cancel your appointment unless you have a reason to. It's safe to visit our locations.
  • Your appointment may also be carried out by telephone or remotely.
  • Call first. Many issues can be handled directly over the phone, or you can be directed to the right place.
  • Call first if you are experiencing flu symptoms and have an appointment at a social services office, dental care, or child health clinic. Your appointment may be postponed or carried out remotely.

Instructions for visitors

We aim to prevent the spread of coronavirus at our locations. That is why we ask you to follow these practices for the time being:

  • Call beforehand about coming to visit.
  • Follow the instructions provided by the personnel regarding the meeting place and protective measures.
  • Only come for the visit if you are healthy and not having any kind of symptoms.
  • Have no more than one person accompany you to your appointment.

Protect yourself against infections and prevent their spread

We can all do our part to slow down the spread of the coronavirus. Older people and those with a chronic illness are a particular risk group for the coronavirus.

Protect yourself and others:

  • If you have symptoms, have yourself tested for coronavirus and otherwise, stay at home.

  • Minimise contacts with others and remember to keep a safe distance of more than 2 metres from others.

  • Wash your hands, if you need to cough, cough in your sleeve.

  • Use a face covering when you are in places where there are other people.

  • Keep the Koronavilkku application switched on and follow its instructions.

  • Get vaccinated when it is your turn to do so.

Information about coronavirus

The national helpline 0295 535 535 and chat offer general information about coronavirus from 8:00 to 21:00 on weekdays and from 9:00 to 15:00 on Saturdays. The number does not provide health advice or guidance if you have acute symptoms requiring emergency care.

More information about coronavirus is available on the website of the Finnish Institute for Health and Welfare.

Counselling and support

Do not worry alone; talk to your loved ones. If you feel you need to talk to a professional, you may call the 24-hour social emergency services at +358 13 330 9002 or intensified psychiatric open care for adult psychiatry at +358 13 330 2132 (between 8:00 and 21:00 during weekdays, weekends and public holidays between 13:00 and 15:00).

Omaolo linkki korona-oirearvio

Complete an online medical COVID-19 symptom check-up

Coronavirus information in different languages

Coronavirus information in different languages

Suomi, Suomalainen viittomakieli, Svenska, Finlandssvenskt teckenspråk, English, Davvisámi, Anarâškielâ, Sääʹmǩiõll, Русский язык, عربية , Af-Soomaali, Eesti keel, 中文, ภาษาไทย, دری , فارسی , Español, Français, Deutsch, Türkçe

Visit website: Finnish Institute for Health and Welfare

Contact information corona

Contact information

If you suspect a coronavirus infection

Counselling and support

  • Social services emergency number +358 13 330 9002
  • Intensified psychiatric open care for adult psychiatry +358 13 330 2132 (between 8:00 and 21:00 during weekdays, weekends and public holidays between 13:00 and 15:00)
  • National Crisis Helpline 09 2525 0113 (service hours)

General information on corona

  • National Coronavirus Helpline 0295 535 535 and chat (Mon-Fri 8 am to 9 pm, Sat 9 am to 3 pm)