Kuvakaruselli puhelinpalvelun hoitaja

Health stations, doctors’ or nurses’ appointments and emergency services

See contact information at the bottom of the page

Non-urgent care at a health station

You can visit any Siun sote health station that has free appointments.

Nurses and doctors at the health stations will examine you and treat your symptoms and illnesses.

Nurses’ appointments include health advice, wound care, suture removal and vaccinations. If necessary, the nurse will refer you to a doctors’ appointment.

The service is subject to a fee.

Making an appointment at a health station

Make an appointment with a doctor or nurse by calling the appointment number of the health station.

A nurse will assess your situation on the phone, consult a doctor if necessary, and refer you to a doctor, nurse, public health nurse or physiotherapist. You can also receive home care instructions.

Remember to cancel your appointment if you cannot attend your scheduled appointment. Booked appointments are cancelled by phone.

Urgent care

Our health stations and the Central Hospital emergency clinic will help you when you fall ill suddenly or have an accident.

We treat patients in order of urgency.

We treat emergency patients 24 hours a day. On weekdays, you should go to the urgent care of a health station; otherwise you should go to the emergency clinic at the North Karelia Central Hospital.

What to do

  • In life-threatening situations, call 112. If you are unable to make a call, send a text message to the Emergency Response Centre in the North Karelia region, tel. +358 40 751 7816.

  • If you need urgent care, call the health station using the service number, or call the Medical Helpline 116 117. You will talk to a nurse who assesses your need for emergency care based on your injury or symptom. The nurse will give you care instructions and tell you what to do.

Arriving at the emergency clinic

The emergency clinic is located at the North Karelia Central Hospital, street level at building J2, Tikkamäentie 16, 80210 Joensuu. People arriving for labour will also check in at the emergency clinic where they will be guided to the delivery room. Follow the signs from Tikkamäentie.

We ask that paediatric patients and other people who require escorting, such as people with memory diseases and disabilities, only have one person escorting them.

The emergency clinic is located at the North Karelia Central Hospital, street level at building J2, Tikkamäentie 16, 80210 Joensuu. Follow the signs from Tikkamäentie.

Contact information

Puhelinasiointi

Heinävesi (2)
Ilomantsi (2)
Joensuu (8)
Juuka (2)
Kitee (3)
Kontiolahti (3)
Lieksa (2)
Liperi (2)
Nurmes (3)
  • Nurmes health station telephone service
    • +358 50 902 4013
    • text message service for people with hearing impairments 8:00–20:45
    • +358 13 330 6588
    • text message service for people with hearing impairments 20:45–08:00
  • Emergency care and appointments, advice, enquiries on laboratory and x-ray results and Marevan treatments.
    • Maanantai—Perjantai 8.00—21.00
    • Lauantai—Sunnuntai 8.00—18.00
Outokumpu (2)
Polvijärvi (2)
Rääkkylä (2)
Tohmajärvi (2)

Palvelupaikat

Heinävesi (1)
Ilomantsi (1)
Joensuu (8)
Juuka (1)
Kitee (2)
  • Kitee health station
  • Arppentie 6
  • 82500 Kitee

  • Open Mon–Fri 8:00–16:00. Remote physician services Saturdays 8:00 to 16:00 pm: contact always by telephone. Laboratory sampling opens at 7:10. Note! The main door and the patient office are closed on Fridays at 15:00. If you are arriving at other times, take the emergency clinic door, ring the doorbell.
Kontiolahti (2)
Lieksa (1)
  • Lieksa health station
  • Korpi-Jaakonkatu 21
  • 81700 Lieksa

  • Open Mon–Sun 8:00–21:00. Only emergency services on weekdays after 16:00 and on weekends.
Liperi (1)
Nurmes (2)
  • Nurmes health station
  • Porokylänkatu 1
  • 75530 Nurmes

  • Open Mon–Sun 8:00–21:00. Only emergency services on weekdays after 16:00 and on weekends.
Outokumpu (1)
Polvijärvi (1)
Rääkkylä (1)
Tohmajärvi (1)
Linkit

More information health stations and emergency services

Emergencyhub.fi link

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Emergencyhub.fi link and logo.

More information links health stations

More information

My Kanta Pages

My Kanta Pages

As a citizen, you can browse your own medical records and prescriptions and order repeat prescriptions in the online service
My Kanta Pages logo and link https://www.kanta.fi/en/citizens