Child welfare
Kuvakaruselli lastensuojelu
Child welfare
Child welfare services support and advise families especially in life’s crisis situations.
All children have the right to
- a good and safe childhood
- to grow and go to school
- to play and participate
- to be protected and cared for.
Child welfare means supporting parenthood or, at its extreme, replacing it.
Child welfare services under legislation include support measures in open care, emergency placement, taking a child into care, substitute care, and after-care.
Child welfare work is confidential and employees have a duty of confidentiality.
Child welfare is always based on the best interests of the child
The primary aim is to enable the child or young person to live in their own home.
If required by the best interests of the child, it is the duty of child welfare to intervene in a situation. In other words, help is not always voluntary, but legislation stipulates that the child welfare authority must sometimes take measures to protect a child.
Social workers’ task is to especially guard children's best interests. When assessing a child's best interests, the child's wishes and opinion must be taken into account when planning and implementing child welfare measures.
What to do
Any private person can contact a child welfare worker when they are concerned about the situation of a particular child or family. The best results are achieved when the family reaches out early enough if they need help and support.
Child welfare notification
A child welfare notification can be made by anyone who is concerned about a child's wellbeing.
A child welfare notification is made to the municipal social welfare office by telephone, in writing or by visiting the social welfare office in person. A person submitting a child welfare notification must provide
- the child's personal information available to them
- the reason for the notification (grounds, reasons and events for submitting the notification)
- additionally, the person can inform whether the child or their guardian has been informed that a notification will be submitted.
Contact information
Puhelinasiointi
Heinävesi (2)
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Ilomantsi (2)
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Joensuu (4)
- Joensuu reception home
-
- +358 13 330 5847
- service director available during office hours
-
- +358 13 330 5831
- service manager available during office hours (small children’s unit)
-
- +358 13 330 5836
- service manager available during office hours (young people’s unit)
-
- +358 13 330 5843
- reception home, small children’s unit
-
- +358 13 330 5821
- reception home, young people’s unit
- Telephone services at the reception home.
- Mintunkuja child welfare institutional units
-
- +358 13 330 5847
- service director of child welfare units
-
- +358 13 330 5814
- Kissanminttu service manager
-
- +358 13 330 5823
- Kissanminttu
-
- +358 13 330 5200
- Vehkapolku service manager
-
- +358 13 330 5748
- Vehkapolku
- Siun sote child welfare institutional units Kissanminttu and Vehkapolku. Child welfare units Kissanminttu and Vehkapolku.
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Juuka (2)
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Kitee (2)
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Kontiolahti (3)
- Child welfare unit Paikkis
-
- +358 13 330 5710
- service director of child welfare unit
-
- +358 13 330 5253
- Sauma
-
- +358 13 330 5814
- Sauma service manager
-
- +358 13 330 5254
- Tilkku
-
- +358 13 330 5255
- Tilkku service manager
-
- +358 13 330 5821
- Kontiolahti reception home
-
- +358 13 330 5836
- Kontiolahti reception home service manager
- Siun sote child welfare unit
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Lieksa (2)
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Liperi (2)
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Nurmes (2)
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Outokumpu (2)
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Polvijärvi (2)
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Rääkkylä (2)
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Tohmajärvi (2)
- Service number for family services and child welfare
- Advice and guidance on social services for families and child welfare.
- Maanantai—Tiistai 9.00—12.00
- Keskiviikko 12.00—15.00
- Torstai—Perjantai 9.00—12.00
- Siun sote Social Emergency Services phone line
- Urgent matters 24 hours a day in the North Karelia area.
Palvelupaikat
Ilomantsi (1)
- Ilomantsi social welfare office
- Soihtulantie 7
- 82900 Ilomantsi
Joensuu (1)
- Mintunkuja service unit
- Mintunkuja 3
- 80220 Joensuu
Reception home and child welfare units Kissanminttu and Vehkapolku.
Juuka (1)
- Juuka social welfare office
- Poikolantie 1
- 83900 Juuka
Juuka child welfare services.
Kitee (1)
- Kitee social welfare office
- Hovintie 3
- 82500 Kitee
Kitee child welfare services.
Kontiolahti (1)
- Child welfare unit Paikkis
- Sairaalatie 6a
- 80850 Paihola
Lieksa (1)
- Lieksa social welfare office
- Urheilukatu 3 A
- 81700 Lieksa
Lieksa child welfare services.
Liperi (1)
- Honkalampi centre
- Ylämyllyntie 94
- 80400 Ylämylly
Building L .
Nurmes (2)
- Nurmes social welfare office
- Porokylänkatu 6 E
- 75530 Nurmes
Nurmes child welfare services.
- Valtimo child welfare service point
- Kunnantie 1
- 75700 Valtimo
Rääkkylä (1)
- Rääkkylä social welfare office
- Kinnulantie 1
- 82300 Rääkkylä
Rääkkylä child welfare services.
Tohmajärvi (1)
- Tohmajärvi health station
- Takkunurmentie 9
- 82600 Tohmajärvi
