Child welfare
Information about the service
Child welfare services support and advise families especially in life’s crisis situations.
All children have the right to
- a good and safe childhood
- to grow and go to school
- to play and participate
- to be protected and cared for.
Child welfare means supporting parenthood or, at its extreme, replacing it.
Child welfare services under legislation include support measures in open care, emergency placement, taking a child into care, substitute care, and after-care.
Child welfare work is confidential and employees have a duty of confidentiality.
Child welfare is always based on the best interests of the child
The primary aim is to enable the child or young person to live in their own home.
If required by the best interests of the child, it is the duty of child welfare to intervene in a situation. In other words, help is not always voluntary, but legislation stipulates that the child welfare authority must sometimes take measures to protect a child.
Social workers’ task is to especially guard children's best interests. When assessing a child's best interests, the child's wishes and opinion must be taken into account when planning and implementing child welfare measures.
Child welfare notification
A child welfare notification can be made by anyone who is concerned about a child's wellbeing.
A child welfare notification is made to the municipal social welfare office by telephone, in writing or by visiting the social welfare office in person. A person submitting a child welfare notification must provide
- the child's personal information available to them
- the reason for the notification (grounds, reasons and events for submitting the notification)
- additionally, the person can inform whether the child or their guardian has been informed that a notification will be submitted.
Do the following
Any private person can contact a child welfare worker when they are concerned about the situation of a particular child or family. The best results are achieved when the family reaches out early enough if they need help and support.
To whom and on what terms
Background information
Customer fees
Legislation
Service usage and contact information
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Child welfare unit Paikkis
Siun sote child welfare unitOpen
Always open -
Child welfare unit Paikkis
Paikkis provides child welfare services in the form of short-term and long-term substitute care for North Karelia's families.Address:
Reception home second floor
Sairaalatie 6a
Tilkku third floor
Sauma fourth floor
80850 PAIHOLAOpen
Always open -
Honkalampi centre
Building L .The Honkalampi centre is a multiprofessional centre of expertise that produces social and disability services.Open
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Joensuu reception home
Telephone services at the reception home.Open
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Mintunkuja child welfare institutional units
Siun sote child welfare institutional units Kissanminttu and Vehkapolku.
Child welfare units Kissanminttu and Vehkapolku.Open
Always open -
Mintunkuja service unit
Reception home and child welfare units Kissanminttu and Vehkapolku.Shelter, reception home, services for families and child welfare units Kissanminttu and Vehkapolku.The route to the main entrance
- The accessible parking space is located outdoors under 10 m from the entrance. The width of the parking space is at least 3.6 m.
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
- The route has a ramp over 6 m long without an intermediate landing.
The main entrance
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
In the facility
- The customer service point is located on floor 4.
- For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
- The doors in the facility stand out clearly.
- The facility has an accessible toilet on floor 4.
Open
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Service number for family services and child welfare
Advice and guidance on social services for families and child welfare.Open
Monday:09:00-12:00Tuesday:09:00-12:00Wednesday:12:00-15:00Thursday:09:00-12:00Friday:09:00-12:00 -
Siun sote Social Emergency Services phone line
Urgent matters 24 hours a day in the North Karelia area.Open
Always open -
Open
Monday:08:00-15:00Tuesday:08:00-15:00Wednesday:08:00-15:00Thursday:08:00-15:00Friday:08:00-14:00 -
Valtimo child welfare service point
Child welfare services at the Valtimo Kuntalaisten Talo service point.Open
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