Väkijoukko kuvakaruselli


Coronavirus: Latest information and instructions for the Siun sote area

This page contains up-to-date information about the coronavirus situation and instructions for clients and patients in the Siun sote area.

Coronavirus situation

If you suspect you might have a coronavirus infection

First call the Medical Helpline at 116 117 (if you experience connection problems, use the backup number 013 330 2121). Your situation will be assessed over the phone and you will be given instructions. The need for a coronavirus test will be assessed by the healthcare personnel.

Always call first before going to a health centre or emergency clinic!

In a life-threatening situation, always call the public emergency number 112 directly.

You should reschedule or cancel any non-urgent consultations, check-ups and appointments (including those with social services, dental clinics, physiotherapy or maternity and child health clinics) if you have any, even mild, symptoms of a respiratory infection, such as a runny nose, cough, sore throat, muscle ache or fever. If you need to cancel or reschedule an appointment, please do so as soon as possible!

If you belong to a risk group (you are over 70 years of age or have an underlying medical condition such as a chronic illness), call the Medical Helpline at 116 117 immediately if your condition worsens!

Protect yourself and others

Particularly the elderly and those with underlying medical conditions are at risk of developing serious complications from the coronavirus. They are also susceptible to other infectious diseases, so it is especially important to protect them.

Cheer up your friends or family with a phone call or electronic communications. Visit them only if and when necessary. You can also help them with chores and shopping.

Everyone can take part in preventing the coronavirus from spreading by reducing one’s social contacts and taking good care of hand and respiratory hygiene.

Wash your hands and cough correctly:

  • Cover your mouth and nose with a disposable tissue when coughing or sneezing. Immediately put the used tissue in the rubbish bin.
  • If you do not have a tissue, cough or sneeze into your upper arm, not into your hands.
  • Wash your hands regularly with soap and water. You can also use alcohol-based hand sanitizers.
  • Do not touch your face unless you have just washed your hands.

Information about the coronavirus

The national coronavirus hotline 0295 535 535 and chat offers general information about the coronavirus on weekdays (Mon-Fri) from 8 am to 9 pm and on Saturdays from 9 am to 3 pm. The information service is primarily available in Finnish and, where possible, also in Swedish and English. The service does not provide health advice or guidance, for instance if you have acute symptoms requiring emergency care.

Information about the coronavirus disease (COVID-19) on the World Health Organization (WHO) website

Counselling and support

Remember that you are not alone. Talk with your friends and family. If you feel the need to talk with a professional, you can either call the social services emergency number at 013 330 9002 (24/7) or the enhanced outpatient care for adult psychiatry number at 013 330 2132 (daily from 8 am to 9 pm). The National Crisis Helpline at 09 2525 0113 also offers counselling in English and Arabic (detailed service hours listed on the MIELI Mental Health Finland website).

Non-urgent care and other services

If you have any, even mild, symptoms of a respiratory infection, do not visit non-urgent health care and social services.

Some of the non-urgent appointments will be cancelled and postponed. Those clients and patients who are affected will be contacted directly.

New non-urgent appointments will only be made over the telephone as the situation of each service allows. Due to the current coronavirus situation, available online bookings have been restricted and phone services increased in many services.

Remote services and digital appointments will also be used, where possible.

If you are unsure what to do, please contact the service you need to use. If necessary, phone the Medical Helpline at 116 117.

No visitors allowed

Siun sote has decided to restrict visitations to reduce the risk of infection. All patient and client visiting at the hospital, inpatient wards, health centre hospitals, nursing homes and assisted living units is suspended until further notice.

Any necessary visits must be agreed on with the staff in advance. These include organising visits for family members of critically ill patients, children and terminal care patients as well as the spouses or support persons of women in labour, provided that the visitors have no symptoms.


Contact information (corona)

Contact information

If you suspect a coronavirus infection

  • Always call the Medical Helpline 116 117 (24/7) first

Counselling and support

  • Social services emergency number 013 330 9002 (24/7)
  • Enhanced outpatient care for adult psychiatry 013 330 2132 (8 am to 9 pm)
  • National Crisis Helpline 09 2525 0113 (service hours)

General information on corona

  • National Coronavirus Hotline 0295 535 535 and chat (Mon-Fri 8 am to 9 pm, Sat 9 am to 3 pm)

Omaolo linkki korona-oirearvio ENG

Complete an online medical COVID-19 symptom check-up